Air New Zealand Limited is the flag carrier airline of New Zealand. Based in Auckland, the airline operates scheduled passenger flights to 20 domestic and 31 international destinations in 20 countries, primarily around and within the Pacific Rim. The airline has been a member of the Star Alliance since 1999.
We believe our success comes from helping New Zealanders succeed and thrive at home and around the world. Our global network of passenger and cargo services centres on New Zealand. Before COVID-19, we flew more than 17 million passengers every year, with 3,400 flights per week. Our driving purpose is all about people. We’re here to ‘Enrich our country by connecting New Zealanders to each other and New Zealand to the world’.
Airline – International and domestic passenger and cargo services, ground handling services, engineering and travel reservations and information services.
New Zealand | Australia | Pacific Islands | USA | Vancouver | Asia |
Our aircraft's tails all proudly bear the Māori symbol of the Mangōpare, or hammerhead shark. The Mangōpare represents strength, tenacity, and resilience. The symbol is also known as the koru, the sign of new life, renewal, and hope for the future.
As the national airline of New Zealand, we operate non-stop services to 20 domestic destinations as well as to international ports in Australia, the Pacific Islands, Asia, North America, South America and the United Kingdom. As a member of the Star Alliance network, we are able to provide access to almost any destination in the world.
We have a strong Pacific Rim strategy. We have direct flights to all of our nation's major Pacific Rim partners. Our revenue-sharing airline alliances expand our coverage even further. We have strong relationships with alliance partners across key international markets, including the United States, Singapore, Hong Kong and China. This gives our customers simple, seamless travel across the globe.
Our resilient core domestic business provides us with a competitive advantage. We fly people and cargo between twenty New Zealand regions. As an airline we're committed to keeping all New Zealanders connected. That's reflected in our new, larger aircraft and our upgraded regional lounges.
Our customers rely on us, and know they can trust our renowned Kiwi service culture. Our commitment to our customers drives strong brand health and employee engagement. Our strong corporate brand continues to drive increased loyalty from our customers.
Airpoints is seen as the most valuable loyalty programme in New Zealand. Airpoints allows members to earn Airpoints Dollars™, the world's easiest and most transparent loyalty currency. Our members earn by travelling with us and spending at our retail partners. Flights also earn member Status Points, for VIP benefits in the air and on the ground. Airpoints has driven strong membership growth. The programme has about 3.5 million members. This massive database helps us understand our customers and their travel needs.